How to Reset Your Password
Steps to reset your OptoGlide password, including what to do if you no longer have access to your registered email.
Resetting your password
- Go to the login page and select “Forgot password.”
- Enter the email address associated with your OptoGlide account.
- Check your inbox for a reset link, valid for 60 minutes.
- Follow the link to set a new password, at least 12 characters with a mix of letters and numbers.
If you use single sign-on
If your organization uses SSO through Microsoft, Google, or another identity provider, password resets are managed by your organization’s identity system, not by OptoGlide directly. Contact your IT administrator instead.
If you no longer have access to your registered email
Contact your workspace administrator to update your account’s email address, or reach out to support@optoglide.ai with your workspace name for identity verification.
Still having trouble?
If you do not receive a reset email within a few minutes, check your spam folder and confirm the email entered matches your account exactly. If issues persist, contact support.